Welcome to part 2 of this Book Review of How to Win Friends & Influence People by Dale Carnegie. This is the book of all books on being Social. It was one of the books that started the self-help book industry. Dale Carnegie lived 1888-1955. In the book, Dale Carnegie organizes his advice into three categories:
Win people to your way of thinking
- Show respect for the other person’s opinions. Never say, “you’re wrong.”
- If you are wrong, admit it quickly and emphatically.
- Begin in a friendly way.
- Get the other person saying “yes, yes” immediately.
- Let the other person do a great deal of the talking.
- Let the other person feel that the idea is his or hers.
- Try honestly to see things from the other person’s point of view.
- Be sympathetic to the other person’s ideas and desires.
- Appeal to the nobler motives.
- Dramatize your ideas.
Be a leader
- Throw down a challenge.
- Begin with praise and honest appreciation.
- Call attention to people’s mistakes indirectly.
- Talk about your own mistakes before criticizing the other person.
- Ask questions instead of giving direct orders.
- Let the other person save face.
- Praise the slightest and every improvement. Be “lavish in your praise.”
- Give the other person a fine reputation to live up to.
- Use encouragement. Make the fault seem easy to correct.
- Make the other person happy about doing the thing you suggest.
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